Responsible Gaming

Gaming Should Be Entertainment

At Excellent Group, we believe that online gaming and sports betting should be enjoyed as a form of entertainment only. Gambling is not a reliable way to earn money or solve financial problems. It should never be viewed as an investment or income source. Always gamble within your means and only with money you can afford to lose.

Age Verification & Legal Requirements

You must be 18 years of age or older to use Parimatch India or any gaming services on our website. In India, the legal age for gambling is 18 years. We take age verification seriously and reserve the right to request proof of identity. Using false information to bypass age restrictions is illegal and may result in account suspension and legal consequences.

If you are under 18, please do not access or use our gaming platforms.

Warning Signs of Problem Gambling

Recognizing the warning signs early can help you or someone you know seek help. Check yourself against these indicators:

• Chasing Losses: Trying to win back money you've lost by gambling more
• Hiding Your Gambling: Being secretive about how much time or money you spend gambling
• Loss of Control: Unable to stick to limits or stop when you want to
• Neglecting Responsibilities: Prioritizing gambling over work, family, or personal obligations
• Financial Strain: Borrowing money to gamble or using money meant for bills and essentials
• Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
• Escalating Bets: Needing to bet larger amounts to achieve the same excitement
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
• Using Gambling to Escape: Gambling to cope with stress, anxiety, or other problems

If you recognize any of these signs in your behavior, please seek help immediately.

Self-Help Tools & Responsible Gaming Features

Parimatch India provides tools to help you maintain control over your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Cap the maximum losses you're willing to accept in a given period
• Betting Limits: Restrict the maximum stake you can place on individual bets
• Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently block yourself from accessing your account
• Account Cooling-Off Period: Take a mandatory break from gambling for a set period

To access these tools, log into your Parimatch account and visit the Responsible Gaming settings. Using these tools demonstrates a commitment to safe gaming practices.

Get Help & Support

If you or someone you know is struggling with problem gambling, professional help is available. Here are trusted support organizations:

India

• National Institute of Mental Health and Neuro Sciences (NIMHANS) — Leading mental health institution offering counseling and treatment services
• Gamblers Anonymous India — Peer support groups for individuals struggling with gambling addiction
• iCall - Emotional Support Helpline: 9152987821 (24/7, free and confidential)

International Organizations

• GamCare (UK): www.gamcare.org.uk — Free and confidential support for problem gamblers
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for online gambling
• Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counseling and support services
• Responsible Gambling Council (Canada): www.responsiblegambling.org — Research and support resources
• National Council on Problem Gambling (USA): www.ncpgambling.org — Helpline and treatment referrals

All support services maintain strict confidentiality. Reaching out is a sign of strength, not weakness.

If You Need Help, Contact Us

If you believe you have a gambling problem, please seek help immediately. Do not wait until the situation becomes worse. Support is available, and recovery is possible.

You can:

• Contact one of the support organizations listed above
• Speak with a trusted friend or family member
• Visit your doctor or mental health professional
• Use self-exclusion tools on your Parimatch account

Excellent Group is committed to promoting responsible gaming. Together, we can ensure that gaming remains a safe and enjoyable form of entertainment.

Last Updated: 2026. For the most current information on responsible gaming support in India and internationally, please visit the organizations listed above.